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JUL 23, 2012 | 11:58AM PDT
Hi there,
We're writing to let you know that we've decided to remove your review of Masterpiece Cakeshop. We're sorry to hear about this situation and understand users will want to talk about it. We hope you'll understand that our Content Guidelines (http://www.yelp.com/guidelines) require reviews that focus on actual customer experiences, and we think this is important for maintaining Yelp as a useful site for consumer reviews. Reviews of businesses on Yelp are not the place for responding to a news story or matters not related to your own experience. Please be aware that we will not be accepting further postings from you for this listing and that doing so could result in account closure.
Thanks for your understanding, and for keeping in mind our guidelines as you continue to participate on Yelp.
Regards,
Holly
Yelp User Support
San Francisco, California
Yelp Official Blog | http://officialblog.yelp.com
Yelp Frequently Asked Questions | http://www.yelp.com/faq
Yelp for Business Owners | https://biz.yelp.com
We're writing to let you know that we've decided to remove your review of Masterpiece Cakeshop. We're sorry to hear about this situation and understand users will want to talk about it. We hope you'll understand that our Content Guidelines (http://www.yelp.com/guidelines) require reviews that focus on actual customer experiences, and we think this is important for maintaining Yelp as a useful site for consumer reviews. Reviews of businesses on Yelp are not the place for responding to a news story or matters not related to your own experience. Please be aware that we will not be accepting further postings from you for this listing and that doing so could result in account closure.
Thanks for your understanding, and for keeping in mind our guidelines as you continue to participate on Yelp.
Regards,
Holly
Yelp User Support
San Francisco, California
Yelp Official Blog | http://officialblog.yelp.com
Yelp Frequently Asked Questions | http://www.yelp.com/faq
Yelp for Business Owners | https://biz.yelp.com
For your reference this is Case #: 852023
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